FAQs

Please use the FAQs below to answer any queries that you may have.

If the FAQs section does not answer your query, please put in an enquiry through the 'contact us' form or call us on 0800 224 724 or please see our full contact details by clicking here

No, our company is a Wholesale Company distributing only to retailers.

Once your account is activated:

  • All prices are shown in AUD on the Australian site and NZD on the New Zealand site.
  • Prices are shown exclusive of G.S.T, to which will then be applied at the checkout.
  • G.S.T does not apply to international customers.

Yes, most of our products are sold in lots of 5, 10 or by the roll or bolt – unless otherwise stated. Minimum online order is $100.00.

If delivering to Australia or New Zealand, freight is free. All you pay is a handling fee.

International customers will be charged freight based on size and weight of order.

New Zealand orders can be expected in 6 - 8 working days once payment is received.

DUE TO COVID-19 PLEASE ALLOW EXTRA TIME FOR ORDERS TO BE DELIVERED.

For an online account please go click on Login/Register and select Join Now!

You will receive an email from our Accounts Department advising you of your account number.

Orders placed between March and May were put on hold while Level 4 restrictions were in place. 

These are now starting to be processed.

Please contact our customer service team if you require assistance with your order.

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